IT Ticketing System

Features Include



Self Service Interface


Log tickets quickly with Multi-Channel Support. No matter where you are or what device you are on, logging a ticket has never been easier.

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Support Team

End User

Revelation helpdesk provides a true Transparent Feature Set. This means that almost all the features that Revelation possesses can be enabled or disabled on customizable levels, so you only see features that you will utilize every day.

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Internal By Team

Client-Specific Branding

Make Revelation helpdesk your own using your brand colors, logos, and terms. With branding options from personal, team, org wide and end users for self-service, Revelation can speak your language as fluently as you want it to.

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Revelation helpdesk is equipped with easy to use automations that can help streamline your processes.

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Apps & Add Ons


Microsoft 365

Power BI

Extend Revelation to the productivity apps you use every day or take it with you when you are away from your desk.

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Data Visualization

Power BI


Status Bar

Knowing what happened in the past? Pretty neat. Knowing what will happen in the future? Priceless. Our powerful reporting will organize and show data in an easy to read visual format, so that you can make decisions with more knowledge and confidence.

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Customer Satisfaction

5 Star Rating System

Feedback Surveys

Getting quality data on Customer Feedback and ensuring Customer Satisfaction is important. Revelation helpdesk provides Customer Satisfaction reporting on customer feed back surveys, so you can help your team improve your overall customer performance.

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Project Tracking

Project Duration

Team Availability

Gameplan Overview

Revelation helpdesk keeps track of more than just your tickets – with our Gameplan subscription, you can also track your projects from start-to-finish. With robust reporting and detailed breakdowns of team availability, project duration, and more, Revelation can help you allocate your resources efficiently.

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