YellowFish Software was founded in 2001 out of pure frustration with the current state of helpdesk software. Available applications were too expensive, too limiting and were so inefficient that, in many cases, it took longer for a technician to log a ticket than to fix the issue.
Since that time we have continued to work with our customers to evolve Revelation helpdesk into the premiere helpdesk application it is today.
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YellowFish Software was founded in 2001 out of pure frustration with the current state of helpdesk software. Available applications were too expensive, too limiting and were so inefficient that, in many cases, it took longer for a technician to log a ticket than to fix the issue.
Since that time we have continued to work with our customers to evolve Revelation helpdesk into the premiere helpdesk application it is today.
"We are a 600 end users school system and mental health organization - our teachers, clinical and administrative staff are able to efficiently create trouble tickets which can be monitored from beginning to close. Its ease of use for our staff is one of the main reasons for selecting Revelation."
"Revelation helpdesk has given us better control of our IT infrastructure by providing us with better management information."
"Revelation helpdesk has revolutionized our organization and the way we provide customer support."
"Revelation helpdesk has provided an open communications, tasks based, accountability structure for many aspects of our business. From sales to support everyone is in the loop and knows what is expected of them."
"Revelation has helped to structure our support organization and has had a very positive impact."
"We used Support Magic for many years and find Revelation helpdesk software to be very user friendly and easy to navigate. We had no trouble switching to a web based application."
Interested in a web based ticketing system for your business? Meet with a Revelationist – schedule your demo now.
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