Quick Start Guide

Welcome to Revelation helpdesk.

In order to start working in Revelation, there are a few tasks which need to be completed. Beyond that, there are a host of optional features you can add as you wish which will improve the overall experience and efficiency of the Revelation helpdesk system.

• Phrases
• Minimum Required Setup
• How to Structure Clients/End Users
• How to Structure Staff
• How to Use Projects
• How to Use Ticket Types
• How to Use Ticket Templates
• How to Use Queues
• How to Use Email Action Templates
• How to Use the Email Parser