Configuration

Item

Description

Check Settings

Sends a test email to the System Address

Save icon

Saves any changes made.

If you make a change, and don't wish to save, reload the page to go back to current settings.

System Address

The email address you give to your clients so they can email issues direct to Revelation. If you have the Email Parser module active, the ticket may be logged direct to the client.

System "From" Address

Will appear in the From field of any emails sent out by Revelation

Email Address Field:

You have the option to have the addressees of the emails to be in the To, CC or BCC field of an email

Email Format

Choose HTML or Plain Text

SMTP Host

To set your SMTP host name

Enable SSL

For Secure POP or IMAP email

SMTP Port

To set your SMTP port

SMTP UserName

For authentication of SMTP server credentials

SMTP Password

For authentication of SMTP server credentials

Anonymous

If credentials are not required, select check box

Global Outbound Footer

Allows for customization of the global email footer. If your company requires a security or confidentiality statement with all correspondence, the text is added here.

Check Spelling

Spell check for the Global Outbound Footer