Help Desk with Reporting & Analytics Capabilities

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Features Include

Ticketing

Customization

Customer Satisfaction

Project Tracking

Data Visualization

Revelation Helpdesk is packed with different reporting options for data visualization the way you want. With help desk reporting, you can create your own reporting dashboard using our tool, Slices, or design custom reports to meet your specific needs.

Slices Reporting Ticket Monitor Summary Bar gameplan & Project Tracking Power BI

Screenshot of a custom display of ticket data

Slice your data any way you like to view charts for open tickets, response times, end users, and more, with our new and improved reporting tool, Slices.

Screenshot of diffferent reporting options

Revelation Helpdesk offers robust features for helpdesk reporting, allowing you to visualize your data the way you want. With our tool, Slices, you can create custom dashboards and reports tailored to your specific needs.

Screenshot of viewing options: individual user tickets or by group tickets

View a group of tickets or individual user tickets with our Ticket Monitor checklist on your home page.

Screenshot of Summary bar, depicting tickets in various colors that correspond to ticket timeline

This interactive bar lets you know the current state of your tickets and what to look out for in the coming future. More than just a display, it’s a powerful tool for helpdesk reporting, allowing you to view and/or edit specific sets of tickets.

Screenshot of Project tracking graphs: pie chart and bar charts

Revelation helpdesk also offers Project Tracking and Reporting with our gameplan add-on.

Extend your reporting with Power BI

Power BI is a business analytics service by Microsoft. Revelation reporting can be extended for more complex visualizations and BI reports using this toolset.