Configuration Settings |
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NOTE: Core users will see the Configuration Reports tab for their settings.
The Configuration tab is where you can enable the Management reports including Open Ticket Report, Trend reports, Top Ticket reports, etc. This area also allows you to enable or disable Saved Reports and Saved Searches
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Enables/disables Management Reports in the Classic Reports area |
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Enables/disables the ability to Save Reports |
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Enables/disables the ability to Save Searches |
SUPPORT LINKS
