Multi Edit Settings

Multi Edit Settings

Merge Tickets

Multi Edit Settings

Multi Edit allows users of Revelation to edit multiple tickets at the same time, based on their user level or team membership. Only Super Admins can activate or deactivate this module for Revelation.

 

 Based on permissions and settings, users will be able to edit the following areas:

 

When enabled, Administrator Multi Delete allows any Admin level to delete multiple tickets at the same time.

 

Multi Edit is available in the following areas:

Merge Tickets

If Multi Edit is active, users of Revelation to can merge multiple tickets at the same time, based on their user level or team membership. From the controls, you can set the following:

If you make any changes, remember to save using the button at the top of the screen.