
What's new...
• Phase 1 of Our UI Refresh
• Improved Homepage Filtering
• Homepage Group Numbering
• Ticket Details Toolbar
• Parallel Workflow Actions
 
                Phase 1 of Our UI Refresh
 
            In our ongoing mission to improve Revelation's user experience, we have given our site a refresh in this release, in both look and functionality!
                    
From your Home Page to Logging a Ticket to using Chat, we have updated the User Interface across the helpdesk for more modern, more efficient working.
                    
Click around your Revelation 
Home Page to explore!
                    
Phase 1 of Our UI Refresh
 
            Phase 1 of Our UI Refresh
 
            Phase 1 of Our UI Refresh
 
             
                Improved Homepage Filtering
 
            There is now a permanent filter bar at the top of the homepage which can be hidden.
                    
                
Improved Homepage Filtering
 
             
                Homepage Group Numbering
 
            You can group homepage tickets and see how many tickets are included in each group.
                
Homepage Group Numbering
 
             
                    Ticket Details Toolbar
 
                You can now customize your ticket toolbars to only include tools you use often and hide ones you use less.
Ticket Details Toolbar
 
                 
                    Parallel Workflow Actions
 
                Actions in a workflow ticket can now be completed simultaneously and in any order (in parallel) before the ticket is reassigned to the next step in the workflow sequence.
Parallel Workflow Actions
 
                
You can read more about these great
 new features in the "What's New" section of our help guide