What's new...
• Phase 1 of Our UI Refesh
• Improved Homepage Filtering
• Homepage Group Numbering
• Ticket Details Toolbar
• Parallel Workflow Actions
Phase 1 of Our UI Refresh
In our ongoing mission to improve Revelation's user experience, we have given our site a refresh in this release, in both look and functionality!
From your Home Page to Logging a Ticket to using Chat, we have updated the User Interface across the helpdesk for more modern, more efficient working.
Click around your Revelation
Home Page to explore!
Phase 1 of Our UI Refresh
Phase 1 of Our UI Refresh
Phase 1 of Our UI Refresh
Improved Homepage Filtering
There is now a permanent filter bar at the top of the homepage which can be hidden.
Improved Homepage Filtering
Homepage Group Numbering
You can group homepage tickets and see how many tickets are included in each group.
Homepage Group Numbering
Ticket Details Toolbar
You can now customize your ticket toolbars to only include tools you use often and hide ones you use less.
Ticket Details Toolbar
Parallel Workflow Actions
Actions in a workflow ticket can now be completed simultaneously and in any order (in parallel) before the ticket is reassigned to the next step in the workflow sequence.
Parallel Workflow Actions
You can read more about these great
new features in the "What's New" section of our help guide