This is a great look at the future of IT – especially when it speaks about moving IT to the cloud. Revelation Helpdesk was one of the first cloud based helpdesk on the market and still provides more power in a cloud based helpdesk solution than anyone else at our price point.


"The new IT Department: Staying relevant in a changing enviroment. With cloud computing, IT holds the power and it’s time to leverage this new-found autonomy to usher in positive change... The role of IT is indeed changing, but with so many new solutions to audit, systems to engineer and users to train, the IT department has never been more vital to an organization. The IT manager now sits in the driver seat with hundreds of solution providers competing for his or her attention. And when delivered correctly, these solutions have the opportunity to change an organization for the better by increasing efficiency and collaboration, cutting costs, and reshaping corporate culture. IT now holds the power and it’s time to leverage this new-found autonomy to usher in positive change."


This article was originaly published on TechRepublic.com on January 16, 2013, and written by David Politics. You can read full article here.