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A help desk that grows with you.

  • core logo


    Our FREE offering for up to three agents. Our Core feature-set that gives you everything you need to get started tracking tickets.

  • select logo


    Step up to a Select set of additional features to enhance and improve the operation of your support organization or department.

  • prime logo


    Our fully featured solution. Enables you to surface the knowledge locked in your help desk, improving overall efficiency and customer satisfaction.

  • gameplan logo


    Enables real-time project tracking. Delivers powerful visual insights and helps you to stay on top of your project timelines and work efforts.

Basic Help Desk Settings

Ticket Management

Email Alerts

Knowledge Base

Customizable Interface

Customizable Ticket Status

Color Coded Tickets

Office 365 True-Sync

Parent/Child Ticketing

Google Mapping

Scheduled Event Ticketing

Custom Fields

Ticket/Email Templates

Asset Management

Mobile Interface

Multi-Edit Ticket Abilities

Branding/White Label

Service Level Management

Dashboards

Email Ticketing

Self Service/Chat

Customer Satisfaction

Web Services Integration (API)

Define Project Workstreams

Assign Group & Individual Tasks

Gantt Charts

Donut & Radar Completion Dashboards

Cost vs. Value Comparison

Actual vs. Estimated Time

Basic Help Desk Settings

Ticket Management

Email Alerts

Knowledge Base

Customizable Interface

Customizable Ticket Status

Color Coded Tickets

Office 365 True-Sync

Parent/Child Ticketing

Google Mapping

Scheduled Event Ticketing

Custom Fields

Ticket/Email Templates

Asset Management

Mobile Interface

Multi-Edit Ticket Abilities

Branding/White Label

Service Level Management

Dashboards

Email Ticketing

Self Service/Chat

Customer Satisfaction

Web Services Integration (API)

Define Project Workstreams

Assign Group & Individual Tasks

Gantt Charts

Donut & Radar Completion Dashboards

Cost vs. Value Comparison

Actual vs. Estimated Time

Basic Help Desk Settings

Ticket Management

Email Alerts

Knowledge Base

Customizable Interface

Customizable Ticket Status

Color Coded Tickets

Office 365 True-Sync

Parent/Child Ticketing

Google Mapping

Scheduled Event Ticketing

Custom Fields

Ticket/Email Templates

Asset Management

Mobile Interface

Multi-Edit Ticket Abilities

Branding/White Label

Service Level Management

Dashboards

Email Ticketing

Self Service/Chat

Customer Satisfaction

Web Services Integration (API)

Define Project Workstreams

Assign Group & Individual Tasks

Gantt Charts

Donut & Radar Completion Dashboards

Cost vs. Value Comparison

Actual vs. Estimated Time

Basic Help Desk Settings

Ticket Management

Email Alerts

Knowledge Base

Customizable Interface

Customizable Ticket Status

Color Coded Tickets

Office 365 True-Sync

Parent/Child Ticketing

Google Mapping

Scheduled Event Ticketing

Custom Fields

Ticket/Email Templates

Asset Management

Mobile Interface

Multi-Edit Ticket Abilities

Branding/White Label

Service Level Management

Dashboards

Email Ticketing

Self Service/Chat

Customer Satisfaction

Web Services Integration (API)

Define Project Workstreams

Assign Group & Individual Tasks

Gantt Charts

Donut & Radar Completion Dashboards

Cost vs. Value Comparison

Actual vs. Estimated Time