Our FREE offering for up to three agents. Our Core feature-set that gives you everything you need to get started tracking tickets.
Step up to a Select set of additional features to enhance and improve the operation of your support organization or department.
Our fully featured solution. Enables you to surface the knowledge locked in your help desk, improving overall efficiency and customer satisfaction.
Enables real-time project tracking. Delivers powerful visual insights and helps you to stay on top of your project timelines and work efforts.
Basic Help Desk Settings
Customizable Ticket Status
Color Coded Tickets
Office 365 True-Sync
Scheduled Event Ticketing
Multi-Edit Ticket Abilities
Service Level Management
Web Services Integration (API)
Define Project Workstreams
Assign Group & Individual Tasks
Donut & Radar Completion Dashboards
Cost vs. Value Comparison
Actual vs. Estimated Time