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Log tickets quickly with Multi-Channel Support

No matter where you are or what device you are on, logging a ticket has never been easier.

chat
Chat

Connect with users and solve issues quickly using Live Chat.

web
Web

Log tickets from the palm of your hand with our mobile interface.

email
Email

Convert and organize emails into tickets with our automatic "Email to Ticket" parser.

phone
Phone

Prefer to speak to a person? Not a problem. Log a ticket easily with the help of our support team.

schedule
Schedule

Set up tickets to recur automatically on a specific date.

outlook
Outlook

Import content from incoming or outgoing emails into new or existing tickets.

on the go feature
Take your help desk with you wherever you go

Our mobile app makes it easy for your agents to respond to customer requests even when they are away from their desk.

Customize your user experience

Customize your helpdesk to reflect everything from your brand logo and company language to custom fields, structure, data, and dashboards.

Customize your user experienc
Reporting
Powerful reporting keeps you informed

Knowing what happened in the past? Good. Knowing what will happen in the future? Priceless.
Our reporting will organize and show data in an easy to read format, so that you can make decisions with more knowledge and confidence.

Never forget your password again with single sign-on

Log in using your Microsoft, Facebook, or Google+ credentials to make logging in a breeze.

Single sign on

office 365 true sync

Office 365 True-Sync with Revelation helpdesk

Once you connect your Office 365 with Revelation helpdesk, you will never have to make changes twice.

Manage your contacts effectively

Manage and add personalized notes to your contacts in one easy to access location.

contacts

web services

Customer Satisfaction

CSAT allows users to rate your performance, which in turn helps your team improve your overall customer performance.

Enable Web Services

Integrate any of your other services with Revelation helpdesk.

web services