Have the ability to track, manage, and solve customer issues no matter where you are.
No matter where you are or what device you are on, logging a ticket has never been easier.
Connect with users and solve issues quickly using Live Chat.
Log tickets from the palm of your hand with our mobile interface.
Convert and organize emails into tickets with our automatic "Email to Ticket" parser.
Prefer to speak to a person? Not a problem. Log a ticket easily with the help of our support team.
Set up tickets to recur automatically on a specific date.
Import content from incoming or outgoing emails into new or existing tickets.
Our mobile app makes it easy for your agents to respond to customer requests even when they are away from their desk.
Customize your helpdesk to reflect everything from your brand logo and company language to custom fields, structure, data, and dashboards.
Knowing what happened in the past? Good. Knowing what will happen in the future? Priceless. Our reporting will organize and show data in an easy to read format, so that you can make decisions with more knowledge and confidence.
Log in using your Microsoft, Facebook, or Google+ credentials to make logging in a breeze.
Once you connect your Office 365 with Revelation helpdesk, you will never have to make changes twice.
Manage and add personalized notes to your contacts in one easy to access location.
CSAT allows users to rate your performance, which in turn helps your team improve your overall customer performance.
Integrate any of your other services with Revelation helpdesk.