Uses the default system setting. Checking the box will remove any custom settings you may have entered. (See warning below)
Save icon
Saves any changes made.
If you make a change, and don't wish to save, reload the page to go back to current settings.
System Address
The email address you give to your clients so they can email issues direct to Revelation. If you have the Email Parser module active, the ticket may be logged direct to the client.
If you have not set up your outbound email, the system address is noreply@revelationhelpdesk.com
System "From" Address
Will appear in the From field of any emails sent out by Revelation
Email Address Field:
You have the option to have the addressees of the emails to be in the To, CC or BCC field of an email
Email Format
Choose HTML or Plain Text
SMTP Host
To set your SMTP host name
Enable SSL/TLS
For Secure POP or IMAP email
SMTP Port
To set your SMTP port
SMTP UserName
For authentication of SMTP server credentials
SMTP Password
For authentication of SMTP server credentials
Global Outbound Footer
Allows for customization of the global email footer. If your company requires a security or confidentiality statement with all correspondence, the text is added here.
Global Outbound Footer is:
Enable or disable the Global Outbound Footer
Exclude current user from notifications:
Allow emails to be sent to the person who added the action note, etc. to Revelation. By disabling, they will not get the emails.
