Report Views

Default Report View

Display Currency

 

Default Report View

Select from Time (length of tickets) or Volume (number of tickets). You will be able to choose the other option from a drop down in the Report area, if needed.

Display Currency

Internal Interface

If checked, costs, based on hourly rates put in during project setup, are displayed for billable time on internal reports. If unchecked, costs are not shown.

External Interface

If checked, costs, based on hourly rates put in during project setup, are displayed for billable time on Client reports. If unchecked, costs are not shown.