Branding

In the Branding area, you can set two things - Your Logo and the Backgrounds for Revelation.

Your Logo

Three graphics can be set for use in Revelation. These will appear primarily to your Staff, however if you do not set specific graphics for the Self Service Branding option (if purchased), these will also appear in the Self-Service Interface.

 

Item	Description
Login	Displays the logo on the Revelation Login Page. Click Set, browse to the location, select the file and save.
Banner	Will appear in the top left corner, opposite the Nav Bar. This will appear to your End Users by default unless you set a specific graphic for them. Click Set, browse to the location, select the file and save.
Report	Appears on the End Users Viewable Reports. Click Set, browse to the location, select the file and save.

 

Click on the pencil icon for the image you wish to add or edit. Image size limitations are shown on the screen.

 

Backgrounds

You are able to set the color for the navigation buttons at the top of the page.

Backgrounds are set for the login page, internal backgrounds and the Self-Service Interface in the same way as Your Logo.

 

The End User Notes area will change the color of any Action Notes added by an End User to a ticket.

Team Logos

Set the Masthead, Report header, even the Nav color by team.

Item	Description
Banner	Will appear in the top left corner, opposite the Nav Bar. This will appear to your End Users by default unless you set a specific graphic for them. Click Set, browse to the location, select the file and save.
Report	Appears on the End Users Viewable Reports. Click Set, browse to the location, select the file and save.
Nav Color	Buttons for the Nav at the top of the screen can match your team's color. Or set by the System color.

 

Select the team from the drop down box, then drag and drop an image into the appropriate area, or click on the insert image icon to select from a file. Once you select the image you want, click on Save to retain.

 

When Revelation helpdeskrefreshes, the new image will appear in the area selected for the selected team.

 

To delete the selections, click on the red garbage can icon.