In today's work culture, many organizations are being asked to do more with their existing tools instead of buying and implementing new software. The Revelation team have noticed a growing trend amongst our customers, to use Revelation helpdesk as more than a ticket tracking system. Many customers are also tracking time and activity on long-and short-term projects.
Over the past 18 months, we have been working with a few select clients to integrate new real time project tracking features into Revelation without interrupting performance or ease of use. These new capabilities are available with our 2016 release as an expansion pack we call gameplan.